Terms and Conditions

Terms & Conditions

When placing your order with Krisanna Ann Cosmetics, you accept the following terms and conditions:

*WHEN CHARGES APPLY

Your credit/debit card will be charged for the order total on the date and time you place your order. This means the funds will be deducted immediately if using debit or an authorization will be placed on your credit card which can take approx. 2-3 business days to show up as an approved charge on your credit card statement.

 

 *ORDER PROCESSING

It may take 2 - 7 business days (not including weekends or holidays) for your order to be shipped out.

 

*ORDER POLICY

All orders are shipped from Arizona

Damaged goods, shortages, and discrepancies must be reported within 24 hours of receipt of your order.

Krisanna Ann Cosmetics is not responsible for lost or stolen orders.

Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc...) will be the responsibility of the customer.

No Refunds or Exchanges. ALL SALES ARE FINAL.

 

*DOMESTIC ORDERS TERMS AND CONDITIONS

USPS Priority mail

Krisanna Ann Cosmetics is not responsible for any lost orders, damaged items, or missing items when shipping by USPS.

All discrepancies must be reported within 24 hours of receipt of your order.

Charges for reshipping returned orders (incorrect address provided, refused/undeliverable orders, etc.) are the responsibility of the customer.

Domestic orders can take 2-7 business days to process and make take up to 3 to 10 business days to reach you depending on location.

 

*INTERNATIONAL ORDERS TERMS AND CONDITIONS

USPS International

For all international orders: The billing and shipping address must match. Krisanna Ann Cosmetics is unable to ship international orders that have mismatched addresses and any order received with mismatched address may be cancelled. A courtesy notification will be provided.

Krisanna Ann Cosmetics is not responsible for any lost orders, damaged items, or missing items when shipping by USPS.

All discrepancies must be reported within 24 hours of receipt of your order.

Charges for returned orders (incorrect address provided, refused/undeliverable orders, etc.) are the responsibility of the customer.

International orders take 2-7 business days to process and may take 4 - 8 weeks to reach you depending on location and customs clearance.

**Be advised that orders shipped to locations outside the United States are subject to taxes, duties, brokerage fees, and all other expenses related to the import of products into that country from the United States. Krisanna Ann Cosmetics is not able to add these fees to your order prior to checkout. Because these laws and fees can vary over time and from country to country, Krisanna Ann Cosmetics highly encourages customers to call the applicable Customs offices before placing an order. Krisanna Ann Cosmetics will not reimburse the Customer for any amount of the price of items purchased, the cost of shipping, taxes, customs or any other fee on orders undelivered due to recipient's refusal. If a package is returned to Krisanna Ann Cosmetics we will only refund the product price; shipping charges are non-refundable. We will declare all orders as merchandise with the exact description of the contents and correct value. We cannot declare your order as a gift or with a lower value since this is against existing laws.

Your banking institution may charge additional conversion fees or other application fees for international purchases. The final amount charged your account may vary from your "check out" total. Please contact your financial institution for questions related to discrepancies on charges related to conversion fees.